Frequently Asked Questions
Everything you need to know about your cosmic beauty journey.
What makes Mooncat nail lacquers unique?
All our lacquers are 100% vegan, cruelty-free, and '10-free,' meaning they are formulated without the ten most common harmful chemicals found in traditional polish.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. International orders can take between 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you aren't over the moon with your purchase, contact our support team to initiate a return or exchange for a different shade.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping rates and estimated delivery times will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has been whisked away by our couriers, you will receive an email with a tracking link to follow its journey to your doorstep.
Are your products safe for sensitive skin?
While our formulas are non-toxic, we always recommend reviewing the full ingredient list on the product page and performing a small patch test if you have specific sensitivities.